电影《接待员JOE》讲述了进入广告代理店三年的销售员城拓海（神宫寺勇太饰）在没有经过深思熟虑的情况下，提出了“接待处的数字化”企划的故事。这一决定导致在短短三个月内，接待人员面临被裁员的困境。然而，这个计划却遭到了接待处团队的强烈反对。

为了更好地了解团队的工作，城拓海决定亲自投身到接待业务中。他意识到接待员的工作并非简单的例行公事，而是需要处理来电的转接、会议室的预约，甚至是提供友好问候等等。他意识到自己之前对于接待员工作的轻视，以及对于“接待处的数字化”任务的乐观看法是有欠缺考虑的。

城拓海面临着巨大的挑战。他需要通过数字化的手段改进接待处的工作流程，提高效率和服务质量。然而，他也必须克服接待员团队的怀疑和不信任。他们认为数字化可能会削弱人际交往和个性化服务的特点，对于数字化方案持保守态度。

城拓海意识到他需要与团队紧密合作，倾听他们的想法和顾虑。他组织了多次讨论会，邀请接待员们分享他们的经验和建议。通过与团队的沟通和合作，城逐渐获得了他们的信任与支持。

在数字化接待处的过程中，城拓海采取了一系列创新的方法。他引入了一套先进的电话系统，帮助接待员更高效地处理来电，并提供更个性化的服务。他还建立了一个在线预约平台，方便客户快速预定会议室，并且提供了一种全新的在线问候方式，让客户感受到温暖和关怀。

The movie "Receptionist JOE" tells the story of Jo Takumi (Yuta Jinguji), a salesman who has been in an advertising agency for three years. The story of the "digitalization of the reception desk" project that was proposed without careful consideration. The decision led to the prospect of redundancies for reception staff in just three months. However, the plan was met with strong opposition from the reception team.

In order to better understand the work of the team, Cheng Tuohai decided to devote himself to the reception in business. He realized that the job of a receptionist is not a simple routine, but needs to handle the transfer of incoming calls, reservations for conference rooms, and even provide a friendly greeting and so on. He realized that his prior contempt for the work of the receptionist and his optimism about the task of "digitizing the reception desk" had been ill-advised.

Chengtuohai is facing a huge challenge. He needs to improve the workflow at the reception desk through digital means to improve efficiency and service quality. However, he also had to overcome the suspicion and mistrust of the receptionist team. They believe that digitalization may weaken the characteristics of human interaction and personalized service, and hold a conservative attitude towards digital solutions.

Shiro Takumi realizes that he needs to work closely with the team, listening to their ideas and concern. He organized several workshops, inviting receptionists to share their experiences and advice. Through communication and cooperation with the team, Cheng gradually gained their trust and support.

In the process of digitizing the reception desk, Chengtuohai adopted a series of innovative method. He introduced an advanced telephone system that helped receptionists handle calls more efficiently and provide a more personalized service. He also established an online reservation platform to facilitate customers to book meeting rooms quickly, and provided a new online greeting method to make customers feel warm and caring.